ACH/NACHA Email Scam Alert: November 23, 2011
Over the past two days, several customers have
received emails that appear to come from ACH or NACHA related email
addresses. The emails state the
recipient has had an ACH or NACHA transaction denied (usually a deposit or
transfer) and requests the recipient to click a provided URL for more
information or to rectify the issue. The
emails are FAKE. Neither ACH nor NACHA
will email a bank customer about a transaction.
Neither should have access to a customer’s email address, and if an
actual transaction was denied, they would contact the originating institution,
not the customer. The links are either
PHISHING for a customer’s account information, or the websites they point to
contain malware intended to compromise the recipient’s computer. If there are any attachments, they also
likely will contain malware designed to compromise the recipient’s
computer.
If you receive one of these email, PLEASE DO
NOT CLICK ANY URLs OR OPEN ATTACHMENTS.
Also do not give out any personal or account information. Delete the
email.
Please remember, Independent Farmers Bank will NEVER ask you for personal or account information via an email. If you give out any personal or account information via an email, or a link contained in an email, please contact Independent Farmers Bank and report the incident. We will respond accordingly.
Also, all computers accessing the Internet should have anti-virus and anti-malware software installed. Be sure to keep the definitions up to date, and regularly scan the computer.
Finally, please review our Internet Banking Security Standards and Requirements at http://www.farmbank.net/ifb_ib.html for details on how to keep your computer safe on the Internet.
If you
have any questions or concerns, please contact the Independent Farmers Bank at
1-816-449-2182.